CONTACT US

For bookings or any other enquiries please fill out the form and we will get in touch with you.

+264 (0) 811 280 635 / +264 (0) 811 507 480

Office hours Mon-Fri: 8h00-17h00
Call us any time.

HAVE A QUESTION?

 

scroll down to our frequently asked questions section

FREQUENTLY ASKED QUESTIONS

BOOKINGS AND TRIPS

How much is a ticket?

The Laramon Tours ticket price varies according to what cruise you choose, whether you book as an adult or child, and what is included in our cruise. Please contact us for specific details, mentioning which cruise you are interested in.

How long before departure should I arrive?

Guests are encouraged to arrive 30minutes prior to departure. This ensures enough time to check-in and enjoy a complimentary hot beverage before climbing aboard. We often have seals and pelicans start the entertainment before departure, so make sure not to miss it.

What should I wear?

It is unlikely that you will get wet on the cruise; however you might experience some spray from the ocean. Dress comfortably. Wear comfortable shoes, such as sandals or sneakers, or wedged heels if you want to dress up. Bring a warm jacket in case it gets cooler during the cruise. A hat is recommended, as the Namibian sun is unpredictable and can get very hot. Sun lotion should be worn. Sunglasses are nice to have, but make sure you do not lose them overboard. All our catamarans have a top deck which are accessible via stairs, ladies who want to wear dresses should take note of this.

What if I have food allergies?

If you have any dietary requirements please inform us well in advance so that we can prepare accordingly. We do our utmost best to accommodate every person on board, including those with any specific dietary needs.

Are the cruises child friendly?

Yes, babies and infants are more than welcome with parental supervision. Suitable life  jackets are provided and parents are advised to keep an eye on their children at all times. Kids thoroughly enjoy our tours!

What if I get seasick while on a cruise?

Although our catamaran experiences are generally smooth, you are encouraged to drink the appropriate medication if you are prone to getting ill while at sea. We have some natural remedies on board, but cannot provide medication to guests.

TRANSPORTATION

Do you provide a pick-up service?

Yes we provide a complimentary pick up service in Walvis Bay and Swakopmund. Pick-ups must be arranged at least 24 hours in advance. Pick up time is between 30 and 45 minutes prior to departure, depending on your pick- up location.

Directions to your pier?
  • Take the B2 towards Walvis Bay for approximately 33km
  • Once entering Walvis Bay, at the roundabout, take the 2nd exit onto D1986/Union Road
  • Continue straight until you reach 5th Road
  • Turn right onto 5th Road. Continue straight until nearly the end (just before the harbour)
  • Turn left onto Atlantic Street, and follow the road which makes a sharp right towards the Walvis Bay Yacht Club
  • Pass Walvis Bay Yacht Club and continue straight to reach the Waterfront and Laramon Tours.
  • Our private jetty is located towards the right of the parking area.
Where do I park?

There is a large parking area at the Walvis Bay Waterfront where all vehicles are parked. We are located at the parking area, if you walk to Anchors Restaurant.

CANCELLATIONS

What is your cancellation policy?

Cancellations should be done at least 24 hours in advance to result in a full refund.
Cancellations within 24 hours of your tour will result in a 50% refund. You are welcome to reschedule your cruise.

What if I am late for departure?

Note that the captain departs on time and late arrivals will unfortunately miss their cruise.
There shall be no refunds for late arrivals.

What if the weather is bad?

Laramon Tours is good, but we’re not that good, we unfortunately cannot control the weather.
Therefore only the captain is entitled to decide to cancel the cruise if no alternate itinerary is available and if the sea conditions are too dangerous to guarantee a safe cruise. A full refund is provided to guests should we cancel a cruise due to weather conditions.

ANIMALS & ENVIRONMENT

Is it safe to touch the animals?

There are a handful of seals and pelicans we have gotten to know throughout the years that climb on the catamarans during a cruise. Note that most of them have been rescued in some way. Our guide/deck hand will brief guests whether or not these animals may be touched. We remind guests in our briefing that the animals remain wild and unpredictable always listen to the guide and ask before touching any animals.

Are you eco-friendly?

We have implemented a number of small policy changes to ensure we endorse responsible tourism and become as eco-friendly as possible. We are not 100% eco-friendly, and not sure if we will ever get there, but we believe small changes make a huge impact. We make sure to use biodegradable products to clean our vessels. We make a point to fish out any plastic waste we see on tour with our special ‘pool cleaners’ acting as excellent ‘fishing tools’. Our staff help out in picking up waste which washes ashore at the Walvis Bay Waterfront. We’ve replaced any wasteful products at our coffee station with reusable items. We will continue to take steps to become as eco-friendly as we possibly can.

MEET OUR TEAM

Favourite animals:

  • Desert Elephant,
  • Zebra (land);
  • Cape Fur Seal (sea),
  • Cape Gannets – actually all birds!

Languages: German, English, Afrikaans

CRYSTALSkipper&Guide

“The thing I love most about my job is definitely my office!

For a nature-lover I could not have asked for better! “

Crystal has been in this industry since 2014. She has a kind-hearted manner to make any guest feel welcome. Her bird knowledge always impresses her colleagues, and she has a very respectful way of approaching animals with the boat. She has a knack for remembering unique details of our marine life. Her passion for the job is certainly demonstrated during her tours. “I love to hear guests say: we will never forget this! It was a lifetime experience!”

Favourite animals: Desert Elephant, Zebra (land); Cape Fur Seal (sea), Cape Gannets – actually all birds!
Languages: German, English, Afrikaans

Skipper&GuideMOSSIE

“It’s such a privilege to be in nature almost every day and

experiencing its wonders. Every day is different. “

Mossie has been in the industry since 2002. His love and respect for nature and animals is demonstrated in his tours. His colleagues describe him as a ‘walking library’ with endless knowledge of marine life. Mossie approached his tours with a great sense of professionalism and humour. He loves seeing the joy on guests faces when they enjoy what he loves. “Although I have a vast general knowledge on everything the industry holds, I never deem myself too old to learn because nobody knows everything.

Favourite animals: Brown Hyaena (land) , Sharks (sea), Cape Gannet (bird)
Languages: Afrikaans, English, German

Favourite animals:

  • Brown Hyaena (land),
  • Sharks (sea),
  • Cape Gannet (bird)

Languages: Afrikaans, English, German

Languages:

English, Afrikaans, German

JOHANSkipper&Guide

“I believe passion is something that cannot be taught, and I love

sharing my passion for wildlife with new people I meet every day “

Johan has an unmatched time in the industry, with over two decades experience. His colleagues describe him as a ‘living binoculars’! He can spot animals miles away and with all his experience in the industry he knows how to read the animals, which shows in the way he approaches and interacts with them. He is a knowledgeable and trusted skipper. He can tell you many stories of past trips, although you have never ‘seen it all’ he comes pretty close!

Languages: English, Afrikaans, German

Skipper&GuideJOHNATHAN

“I would never choose a different career, I am so happy and

grateful to spend most of my days on the water“

Johnathan is relatively new to the industry, starting in 2020. His thirst for knowledge is unquenchable and he certainly has a passion for the industry. He brings a lot of energy to the team and much humour to his tours. His colleagues say his excitement and energy is infectious and laughter is waiting around every corner with this man! Any childs’ best friend on a catamaran cruise! “I believe passion is something that cannot be taught”.

Favourite animals: African wild dog (land), Orca (sea)
Language: English

Favourite animals:

  • African wild dog (land),
  • Orca (sea)

Language: English

JACKSONDeckhand

Jackson has been working in the industry and with Laramon Tours from 2006. The man with the biggest smile on board! He always brings a happy face and excellent service to his work. He has immense respect for marine life, and loves meeting new people on tours. His experience as deckhand aboard a Sailing Catamaran to South Africa, Brazil and the Caribbean makes him an excellent asset to the team.

GEORGEDeckhand

George is a great team member and has worked in the industry and with Laramon tours from 2017. He loves interacting with different cultures and his care and interest in the animals is demonstrated in his interaction with them. George is always eager to learn and apply new skills. His passion to serve will renovate throughout the cruise and will ensure guests enjoy an unforgettable experience on board.

ISAKDeckhand

Isak has worked in the industry and with Laramon Tours since 2001. He says the best part of his job is that he can work in nature almost every day. Isak is always ready to lend a helping hand. He loves the ocean and marine life and we are very happy to have him on the team. His experience is certainly demonstrated by his interaction with the animals and the way he ensures all guests are comfortable on the boat.

HITJEVIWelcoming team

Hitjevi has been working with Laramon Tours from 2019. She loves working with people and is a real pleasure to have on the team. Her smile and pleasant personality will make any guest feel welcome the moment they step onto our private jetty.

VICTORIAWelcoming team

Victoria has been working for Laramon Tours since 2019. She loves the animals who visit our private jetty on a daily basis. Meeting people from all over the world she sees as one of the highlights of the job. Her vibrant personality and caring nature will make any client always feel welcome.

WE ARE LOCATED AT WALVIS BAY WATERFRONT: GPS CO-ORDINATES

Lat: 22º 95′ 80.62″ South
Long: 14º 48′ 19.38″ East